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| Software > Applications Software > Enterprise Applications Software > Analytic Applications Software > Business Intelligence Software > |
Real-time Analytical Software
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ALSO CALLED: Realtime Analytics Software, Real Time Analytics Software, Realtime Analytical Software, Real Time Data Integration Software, Real-time Analytics Software, Realtime Data Integration Software, RTA Software, Real Time Analytical Software, and Real-time Data Integration Software
DEFINITION: Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented
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Definition continues below.
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| 10 Matches |
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BI and Performance Management Best Practices for Your SAP Investment
| sponsored by Cognos, an IBM Company
WEBCAST:
Business Intelligence and Performance Management are proven technologies to provide the ability to unify all data, to deliver analytics and create information to support critical business planning and decision-making. Your challenge is to provide...
Posted: 11 Nov 2008 | Premiered: Available On Demand
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QuickTour Demo: Key Differentiators between MicroStrategy and Cognos
| sponsored by MicroStrategy Incorporated
WEBCAST:
This tour provides an overview of MicroStrategy platform's uniquely powerful enterprise BI capabilities and illustrates the 12 key differentiators between MicroStrategy and Cognos.
Posted: 09 Jun 2008 | Premiered: Available On Demand
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Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?
| sponsored by Genesys
WHITE PAPER:
This white paper is intended to give you a sense of what these new proactive management technologies can do for you, and to help you establish criteria for evaluating products in this arena.
Posted: 03 Jun 2008 | Published: 01 Jan 2006
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Using Real-Time Information to Improve Contact Center Performance
| sponsored by Genesys
PODCAST:
From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
Posted: 05 May 2008 | Premiered: 05 May 2008, 09:00 EDT (13:00 GMT)
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Show Me: Automatic Presentation for Visual Analysis
| sponsored by Tableau Software
WHITE PAPER:
Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience.
Posted: 20 Feb 2008 | Published: 20 Feb 2008
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Three Blind Men and an Elephant: The Power of Faceted Analytical Displays
| sponsored by Tableau Software
WHITE PAPER:
Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company.
Posted: 20 Feb 2008 | Published: 01 Jan 2007
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5 Best Practices for Telling Great Stories with Data and Why It Will Make You a Better Analyst
| sponsored by Tableau Software
WHITE PAPER:
Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
Posted: 20 Feb 2008 | Published: 01 Feb 2008
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Improve Your Vision and Expand Your Mind with Visual Analytics
| sponsored by Tableau Software
WHITE PAPER:
Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data.
Posted: 20 Feb 2008 | Published: 01 Jan 2007
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Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview
| sponsored by Oracle Corporation
WHITE PAPER:
Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance.
Posted: 18 Feb 2008 | Published: 01 Feb 2008
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IntelliPRINT Dashboard Reporting
| sponsored by Synaptris, Inc.
TRIAL SOFTWARE:
Reporting 2.0 is the new web-based enterprise reporting where end-users can create, interpret, and extend their reports or analyze report data in real-time with no IT overhead. Learn more about it in this whitepaper.
Posted: 26 Nov 2007 | Published: 29 Nov 2007
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REAL-TIME ANALYTICAL SOFTWARE DEFINITION (continued): … Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented and include a transaction engine for initiating activities and a business rule engine that is seamlessly integrated with the transaction engine. Real-time analytics applications are capable of providing real-time decision support to facilitate immediate action. Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
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