Remote Users

SOFTWARE DEMO: This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.

Posted: 11 Dec 2008 | Published: 11 Dec 2008

VIRTUAL SEMINAR: This virtual event, "Extending Exchange for Mobility",explores secure management of mobile devices as an extension of the corporate Exchange Server.

Posted: 03 Dec 2008 | Published: 04 Dec 2008

WHITE PAPER: Remote support increases revenue opportunities by improving the customer experience and creating measurable value for the customer and provider alike.

Posted: 06 Nov 2008 | Published: 06 Nov 2008

PRODUCT LITERATURE: This solutions brief explains how using WDS can enable more robust, LAN-like performance over satellite connections with out-of-the-box compatibility that accelerates the broadest range of applications remote workers need to function.

Posted: 31 Oct 2008 | Published: 31 Oct 2008

WHITE PAPER: This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates.

Posted: 30 Oct 2008 | Published: 30 Oct 2008

WHITE PAPER: Are you providing secure access to corporate resources for your remote employees? Read this white paper to learn more about secure employee mobility solutions that allow organizations to authenticate and establish user identities before granting acc...

Posted: 17 Oct 2008 | Published: 01 May 2008

WHITE PAPER: On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.

Posted: 26 Sep 2008 | Published: 26 Sep 2008

CASE STUDY: In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR's Remote Support was their solution.

Posted: 26 Sep 2008 | Published: 26 Sep 2008

CASE STUDY: In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.

Posted: 26 Sep 2008 | Published: 26 Sep 2008

CASE STUDY: By choosing NTRsupport, DHL successfully increased productivity, reduced costs, and simultaneously improved customer satisfaction.

Posted: 26 Sep 2008 | Published: 26 Sep 2008

WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.

Posted: 25 Sep 2008 | Published: 25 Sep 2008

WHITE PAPER: Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control.

Posted: 09 Sep 2008 | Published: 09 Sep 2008

WEBCAST: Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.

Posted: 25 Aug 2008 | Premiered: Available On Demand

PRODUCT DEMO: This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated.

Posted: 20 Aug 2008 | Published: 20 Aug 2008

PODCAST: This podcast examines how an enterprise content delivery network (eCDN) can help your company distribute content closer to remote users while maintaining high availability, DOS protection, and compliance requirements.

Posted: 28 Apr 2008 | Premiered: 28 Apr 2008

PODCAST: In this podcast, Jack Gold, analyst, and well-known authority on mobility, offers pointed advice on the steps you should take in rolling out your mobile business applications.

Posted: 18 Mar 2008 | Premiered: 18 Mar 2008

JOURNAL ARTICLE: There are plenty of products that can make it easier to work remotely, but you have to let the folks in the data center know what you need.

Posted: 12 Apr 2007 | Published: 01 Apr 2007

WEBCAST: In this final Web Security School webcast, Mike Cobb, Managing Director of Cobweb Applications Ltd. and author of IIS Security, looks at how the actual content of your Web site can open holes in its defenses.

Posted: 15 Sep 2005 | Premiered: Available On Demand

WHITE PAPER: This paper discusses the emergence of SSL-VPNs and explains how SafeWeb's SEA Tsunami delivers simple, secure remote access to internal network resources using just a Web browser.

Posted: 17 Jun 2003 | Published: 01 Jun 2003