| Recent Vendor Reports on Metrics |
Forrester Research on Managing Your IT Portfolio in Challenging Times - Webcast
| sponsored by CA
WEBCAST:
Attend this CA-sponsored webcast and hear first-hand from Craig Symons of Forrester Research, one of the leading researchers on IT Governance and IT Portfolio Management.
Posted: 08 Jan 2009 | Premiered: Available On Demand
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IT Briefing: What the &*!@ Is up with the Network?!: Challenges and Solutions for Today's Network Engineers
| sponsored by PacketTrap Networks
IT BRIEFING:
This document surveys the challenges that network engineers face today, including traffic, virtualization, VoIP, and the PacketTrap integrated solution that allows network engineers to operate efficiently under today's circumstances.
Posted: 07 Jan 2009 | Published: 06 Jan 2009
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Practical and Flexible IT Service Management for the Real World
| sponsored by Numara Software
WEBCAST:
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
Posted: 06 Jan 2009 | Premiered: Available On Demand
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Defining Relevant Metrics for Populating a Data Quality Scorecard
| sponsored by DataFlux Corporation
WEBCAST:
In this webcast your will learn how to Populate a Data Quality Scorecard with Relevant Metrics.
Posted: 06 Jan 2009 | Premiered: Available On Demand
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Profitable Product Development for SME
| sponsored by PTC Small/Med Product Development
BOOK:
This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
Posted: 01 Dec 2008 | Published: 01 Mar 2007
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View Performance Benchmarks Intel Centrino 2 with vPro Technology
| sponsored by Intel Corporation
PRODUCT OVERVIEW:
Learn how to multitask without slowing down, perform 3D rendering quickly, and complete compute-intensive tasks faster than ever.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Intel's Drive to Green IT
| sponsored by Intel Corporation
WHITE PAPER:
Intel Premier IT Program members can review this presentation which explains how to optimize all of the elements in a data center in order to deliver the best energy efficiency.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Manufacturing 2008 North America
| sponsored by Infor
WHITE PAPER:
The Manufacturing 2008 Executive Summary provides a concise view of North American manufacturing production metrics and best practices to help manufacturers benchmark their operations and better understand how to improve.
Posted: 14 Nov 2008 | Published: 14 Nov 2008
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Presentation Transcript: Maximize Value from Your SAP Investment with Business Intelligence and Performance Management
| sponsored by Cognos, an IBM Company
WHITE PAPER:
In this presentation transcript, Mark Smith, CEO & EVP Research, Ventana Research, and Karen Kirby, SAP Market Executive of Cognos, an IBM Company,
focus on SAP investment with Business Intelligence and Performance Management.
Posted: 07 Nov 2008 | Published: 07 Nov 2008
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The Green Data Center: Energy-efficient Computing in the 21st Century: Chapter 1, 2008 Update
| sponsored by Rackable Systems
WHITE PAPER:
This green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center.
Posted: 31 Oct 2008 | Published: 31 Oct 2008
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Splunk > The IT Search Engine for Logs, Configuration, Scripts, Code and More
| sponsored by Splunk
SOFTWARE DOWNLOAD:
Splunk is IT Search. Search, navigate, alert and report on all your IT data in real time: logs, configurations, messages, traps and alerts, script, code, metrics and more. If a machine can generate it, Splunk can eat it.
Posted: 20 Oct 2008 | Published: 20 Oct 2008
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Speeding up the Supply Chain with Improved Visibility and Automation
| sponsored by Inovis
WHITE PAPER:
This paper discusses supply chain challenges in terms of velocity, flexibility, efficiency and other performance metrics.
Posted: 16 Oct 2008 | Published: 16 Oct 2008
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Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution
| sponsored by NTR Global
CASE STUDY:
In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.
Posted: 26 Sep 2008 | Published: 26 Sep 2008
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The Business Contribution of IT: Metrics That Matter
| sponsored by CA
WHITE PAPER:
This paper discusses how frameworks and best practices combined with the right metrics and automated controls can help in IT performance reporting-- in terms that are both relevant and meaningful to all business stakeholders.
Posted: 24 Sep 2008 | Published: 24 Sep 2008
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7 Requirements of Data Loss Prevention
| sponsored by Symantec Corporation
WHITE PAPER:
This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
Posted: 24 Sep 2008 | Published: 24 Sep 2008
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CIOs Confront Metric Confusion: How CIOs Successfully Bridge Business and Technology to Build a Well-balanced Performance Management System
| sponsored by SAS Institute Inc.
WHITE PAPER:
This study results show that most CIOs believe performance management (PM) can help organizations achieve their strategic goals, while other members of the C-suite don't seem to be as favourable or familiar with the potential of PM.
Posted: 10 Sep 2008 | Published: 05 Sep 2008
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Interview with David Pollino
| sponsored by Information Security Magazine
JOURNAL ARTICLE:
Analytics is just a disciplined approach to doing data analysis. Some call it the science of data analysis, but it's basically taking the data you have and having a disciplined control methodology around how you look at the data and analyze it.
Posted: 03 Sep 2008 | Published: 01 Jun 2008
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Keeping Pace with Changing Business Needs - Requirements Change Management
| sponsored by MKS, Inc.
WHITE PAPER:
This paper discusses the challenge that software engineering teams face in managing and responding to rapidly changing business requirements and the reason behind frequent changes.
Posted: 28 Aug 2008 | Published: 28 Aug 2008
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SOA in Any Economic Climate
| sponsored by IBM
WHITE PAPER:
Hurwitz & Associates sees a major transition in the way organizations are approaching software quality management.
Posted: 20 Aug 2008 | Published: 20 Aug 2008
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Case Study: Children's Memorial Hospital
| sponsored by ABS Associates, Inc.
CASE STUDY:
In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
Posted: 28 Jul 2008 | Published: 25 Jul 2008
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Tight Budgets and Core Mission Set the IT Agenda
| sponsored by CIO Decisions
JOURNAL ARTICLE:
Jim Thie, vice president and CIO at Habitat for Humanity International, has a list of challenges unique to nonprofits, whether they're trade associations or charities.
Posted: 08 Jan 2007 | Published: 01 Jan 2007
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